“ According to CCW Digital research, nearly 75% of companies say remote work will be a permanent option for at least some employees. Thirty-five percent of the customer experience (CX) workforce will work from home (WFH) by 2023, up from 5 percent in 2017.”
I recently came across this research which provides a glimpse into what to expect from a rapidly changing workforce in the near future. I train professionals to transition from providing their services in person to a virtual delivery and what I’ve noticed is that while most employees adapt to working remotely very quickly, some may struggle.
I have recently talked to a manager who is leading a remote team. Although he personally likes working remotely and feels very productive, there are a few employees on his team who are struggling.
He shared that he really wants to do his best to support his team, but he is not sure how to do that effectively.
✔️ How to create a thriving remote work culture?
✔️ How to effectively engage remote teams?
These and other questions come up often in my conversations with managers and employees.
And as always, I would love to hear from you!
What do you like the most about working remotely? What aspects of your remote work do you find challenging?
Share your thoughts in the comments section below.
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